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MARKETING
Email & Guest Communication
Automated confirmations, check-in instructions, post-stay. Email that doesn't go to spam - and brings guests back.
What we do
01
Pre-arrival sequence
Confirmation + 2 emails with local tips, check-in code, contacts. Reduces day-of-arrival questions.
02
Post-stay
Review request, discount for next booking, social share. Guests who come back.
03
Monthly newsletter
Property and region news. Keeps you top-of-mind until next booking.
04
GDPR compliant
Double opt-in, clear unsubscribe. No legal risks.
What you get
- Brevo or Mailchimp setup
- Custom templates with brand identity
- 3–5 automations configured (welcome, pre-arrival, post-stay)
- Monthly newsletter (Premium)
- Monthly report
Frequently asked questions
Which platform do you recommend?
Brevo is best for STRs - free up to 300 emails/day, GDPR-compliant, easy to manage.
Where do I store guest emails?
In your platform account. We import existing ones (if GDPR-compliant).
Worth it if I only book via Booking?
Yes. Booking doesn't give guest email directly, but at check-in you ask - perfectly legal and essential for loyalty.
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Ready to stop paying commissions?
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