Data controller
NossoSite, based in Portugal. Contact: geral@nossosite.pt.
Data collected
Through our forms we collect name, email, phone and message and, when you request the free preview, the link to your property’s Booking.com page. Through our own cookie-free counting we collect anonymous traffic statistics (pages viewed, form steps and the referring campaign); your IP address is not stored. If you accept the cookie banner, Google Analytics 4 records aggregate behaviour with an anonymised IP, and the Google and Meta advertising tags record visits and actions on the site (see the Cookie Policy). When you send a request through the site, we link it to the pages viewed that day, using a daily code that does not recognise you on other days. If you accepted cookies, we also link it to earlier visits through a random code stored in your browser (see the Cookie Policy). If you tick the «tips and news» box on a form, we also send you emails about direct bookings and our services; you can unsubscribe at any time by replying «remove» or through the link in each email.
Purpose
Contact data is used to reply to your request and, for the preview, to generate it and talk to you about it. We do not do direct marketing or share your contact data with third parties without your express permission. With your consent, Google and Meta receive browsing events (for example, that you requested a preview), without your name, email or phone number, so we can measure our ads.
Retention period
We keep initial contact emails for 3 years or until you ask us to delete them. We keep client data for the duration of the contract and for 10 years afterwards, as tax law requires.
Your rights
You can request access, correction, deletion, portability or restriction of processing by emailing geral@nossosite.pt. You also have the right to lodge a complaint with the CNPD, the Portuguese data protection authority.
Sub-processors
We use Resend for transactional email, Hostinger for hosting and Meta (WhatsApp Business) for the messages you send us. Only with your consent: Google Analytics, Google Ads and Meta Pixel. All are GDPR compliant.